Institutional Scope & Fee Policy Overview
This Payment, Fee, and Refund Policy applies to all students, corporate trainees, and working professionals enrolling in programs offered by 4Achievers IT Training & Career Institute ("we," "our," or "the Institute"), including offline classroom programs across all Indian centers (Noida, Delhi NCR, Gurgaon, Bangalore, Mumbai, Pune, Chandigarh, Hyderabad), instructor-led live virtual classrooms, and enterprise cohort workshops.
At 4Achievers, we believe in complete financial transparency. All quoted tuition fees represent the full investment required for the chosen curriculum, covering live instructor lectures, hands-on workstation access, enterprise capstone project mentorship, mock interviews, and lifetime career placement assistance with 500+ corporate hiring partners.
Accepted Payment Modes & 0% Interest EMI Financing
To provide accessible, friction-free skill training for aspiring tech professionals, 4Achievers supports multiple verified digital and institutional payment channels:
- Unified Payments Interface (UPI): Instant QR or VPA payment via Google Pay, PhonePe, Paytm, BHIM, and bank UPI apps.
- Credit & Debit Cards: All major domestic and international cards (Visa, MasterCard, RuPay, Maestro) processed through PCI-DSS Level 1 certified gateways.
- Net Banking & Direct Bank Transfer: IMPS, NEFT, and RTGS directly to verified 4Achievers institutional bank accounts.
- 0% Interest EMI Financing: Flexible 3, 6, 9, or 12-month zero-cost EMI plans offered through our RBI-licensed NBFC and fintech partners (including Propelld, LiquiLoans, Eduvanz, and leading commercial banks).
Upon successful transaction completion, an official digitally signed tax invoice and payment acknowledgment receipt is instantly emailed to the student's registered email address.
Seat Reservation Tokens & Admission Formalities
Due to strict batch size caps (maximum 15 to 20 students per physical classroom and live interactive batch to preserve high trainer attention), applicants may reserve their enrollment by remitting a nominal Seat Reservation Token (typically โน2,000 to โน5,000 depending on the program level).
- 100% Fee Adjustment: The full reservation token amount is adjusted against the final course fee upon batch kickoff.
- Validity Window: A reservation token remains valid for up to 90 days from the date of payment, allowing candidates to select from any starting batch within that timeframe.
- Early Cancellation: If a student notifies the admissions desk at least 48 hours before official batch launch, the reservation token is fully refundable, minus minimal payment gateway transaction charges (up to 2.5%).
Refund Eligibility Criteria & Trial Satisfaction Windows
We stand firmly behind our curriculum quality, industry trainers, and hands-on laboratory infrastructure. To guarantee peace of mind, 4Achievers provides clearly defined refund eligibility tiers:
| Timeline / Scenario | Eligibility Criteria | Refund Quantum | Status |
|---|---|---|---|
| Prior to Batch Start | Cancellation submitted >48 hours before Day 1 lecture | 100% of Tuition Fee (minus payment gateway cost) | Full Refund |
| Trial Window (1-2 Sessions) | Requested within first 2 live classes or 7 days from start | 80% - 90% of Tuition Fee (prorated session cost deducted) | Partial Refund |
| Batch Postponed by Institute | If 4Achievers delays a scheduled batch by >14 calendar days | 100% Full Refund or priority transfer to another cohort | Full Refund |
| After 25% of Course Completed | Requests submitted after more than 25% course hours elapsed | Non-refundable (eligible for Free Batch Shift) | No Refund |
In every scenario where a learner experiences scheduling difficulties or sudden professional obligations, we strongly encourage opting for a Free Batch Shift or Course Pause, which allows 100% preservation of your course fee value.
Non-Refundable Scenarios & Institutional Exceptions
Refunds cannot be claimed or processed under the following specific circumstances:
- Syllabus Progress >25%: Where the learner has attended more than 25% of scheduled lectures or completed foundational module assessments.
- Self-Paced / Pre-Recorded Programs: Video-only learning packages where downloadable resources, server credentials, or project codebases have already been accessed.
- External Exam Vouchers: International certification exam vouchers (e.g. AWS CKA, Microsoft PL-300, ISTQB) once purchased and issued in the student's name.
- Code of Conduct Violations: Students dismissed or terminated for academic dishonesty, harassment, unauthorized distribution of course intellectual property, or physical campus misconduct.
- Non-Attendance without Prior Notice: Failure to attend classes without officially requesting a batch freeze or leave of absence within the first 14 days.
Free Batch Shifting, Course Transfer & Pause Policy
We understand that career transitions and personal lives can be unpredictable. Whether dealing with university semester exams, corporate job shifts, medical emergencies, or relocation, 4Achievers provides maximum flexibility:
- 12-Month Batch Freeze: You can temporarily freeze your active enrollment for up to 12 continuous months and resume with any upcoming cohort without paying any re-enrollment charges.
- Mode Switching: Seamlessly switch between Physical Classroom Training and Online Interactive Live Classes at any of our campuses nationwide with prior coordinator approval.
- Domain Transfer: If within the first 15% of classes you discover a stronger affinity for a different domain (e.g., switching from Software Testing to Data Science or Full Stack MERN), your paid fees can be transferred to the new program with counseling review.
Job Guarantee & Career Track Terms
For candidates admitted into our flagship Job Guarantee Career Track programs:
- Placement Support: Enrolled candidates receive 100% dedicated career coaching and interview drives until they secure a qualified job offer meeting or exceeding the minimum CTC threshold specified in their agreement (e.g., โน4.5 LPA or higher).
- Qualifying Offer Trigger: Fee payment obligations commence only upon receiving an official offer letter from a participating recruitment drive, campus placement partner, or self-applied tech recruiter within the placement support window.
- Dropout Policy: If a candidate withdraws voluntarily from the PAP program after foundational training or fails to attend mandatory mock interviews and recruitment drives without valid cause, standard prorated training charges apply as articulated in the signed Income Share / PAP contract.
Step-by-Step Refund Application Workflow
To ensure orderly audit tracking, all refund applications must follow this streamlined institutional procedure:
Email accounts@4achievers.com with subject "Refund Request - [Student Name] - [Student ID]".
Attach payment transaction proof, invoice copy, registered phone number, and brief reason for withdrawal.
Accounts desk reviews attendance records and coordinates a short exit review call within 48 hours.
Upon written approval, refund is initiated back to original payment method within 5 to 7 banking days.
Settlement Mode, Gateway Deductions & SLA Timelines
In accordance with Indian banking regulations, all approved refunds are routed strictly to the original funding source (i.e. the originating bank account, credit card, debit card, or UPI VPA used during the initial transaction). Cash disbursements are strictly prohibited under institutional audit compliance.
- Internal Approval SLA: 2 to 3 business working days from receipt of all required withdrawal documentation.
- Banking Settlement SLA: 5 to 7 banking business days depending on the acquiring bank and payment gateway (Razorpay/UPI).
- Transaction Deductions: Standard third-party gateway convenience charges (typically 2% to 2.5% for cards/wallets) and GST remitted to government authorities are non-refundable where already invoiced.
Accounts Helpdesk & Grievance Redressal Contact
For any clarifications regarding fee structures, tax receipts, installment schedules, or pending refund claims, reach out directly to our dedicated finance and admissions compliance office:
4Achievers Corporate Finance & Accounts Desk
Campus Headquarters: A-77, Sector 63, Noida, Uttar Pradesh 201301 (India)
Accounts Email: accounts@4achievers.com | info@4achievers.com
Student Support Helpline: +91 9311765521 / +91 8010805645
Working Hours: Monday through Saturday, 9:30 AM to 6:30 PM IST (Excluding Public Holidays)