API fundamentals
REST, SOAP concepts, JSON/XML, HTTP methods, status codes, pagination and error handling.
Learn how external applications exchange data with Salesforce using APIs, secure authentication, well-defined payloads, and resilient integration patterns. The course covers common API choices, pagination, error handling, bulk data movement concepts, and monitoring.
Business systems rarely operate in isolation. This course builds practical understanding of API contracts, permissions, retries, and safe data exchange across a CRM and other applications.
Salesforce developers, backend developers, and integration engineers. The learning path can be adjusted to the learner’s starting level after an initial discussion with the training team.
REST API fundamentals and a working understanding of the Salesforce data model.
Duration is a recommended planning estimate. Final hours and lab access should be confirmed for the selected cohort.
Study the learning sequence below. Module delivery order may be adjusted to the cohort’s background and the available Salesforce training environment.
REST, SOAP concepts, JSON/XML, HTTP methods, status codes, pagination and error handling.
REST API, Bulk API concepts, Composite API, metadata/API use cases and limits.
Connected apps / OAuth concepts, access tokens, scopes, integration users, secrets and least privilege.
Synchronous vs asynchronous integration, retries, idempotency, rate limits, logging and monitoring.
External client, CRUD operations, bulk data movement, fault handling and API testing.
Integrate a sample external application with Salesforce through authorised APIs, including authentication planning, CRUD operations, validation, and fault handling.
The following are example role directions aligned with the skills taught. Hiring requirements differ by employer, experience, communication skills, and hands-on ability.
REST API fundamentals are recommended, including HTTP methods, JSON, status codes, and basic authentication concepts.
Training should use an authorised development org and test credentials only. Production credentials should never be shared in class.
It covers Salesforce API integration fundamentals. MuleSoft platform development is available as a separate specialist pathway.
The course may include certification-aligned preparation, but it does not issue an official Salesforce credential. Check the current official exam guide, registration process, prerequisites, and fees separately.
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