Consulting lifecycle
Discovery, requirements workshops, scope, assumptions, risks and estimates.
Understand the end-to-end Salesforce consulting lifecycle, from discovery and scope definition to fit-gap analysis, solution options, delivery practices, UAT, and adoption. The course builds consulting habits alongside platform awareness.
Effective consultants clarify business outcomes before selecting a technical solution. This pathway develops structured thinking, stakeholder communication, risk awareness, and solution presentation skills.
Career changers, domain specialists, and professionals exploring Salesforce consulting. The learning path can be adjusted to the learner’s starting level after an initial discussion with the training team.
CRM fundamentals are recommended.
Duration is a recommended planning estimate. Final hours and lab access should be confirmed for the selected cohort.
Study the learning sequence below. Module delivery order may be adjusted to the cohort’s background and the available Salesforce training environment.
Discovery, requirements workshops, scope, assumptions, risks and estimates.
Standard features vs customisation, fit-gap analysis, configuration-first principles.
Data model, sharing/security questions, migration risks and data quality.
Sprint planning, demos, UAT, change requests, documentation and stakeholder management.
Present a proposed solution, trade-offs, rollout plan and adoption metrics.
Prepare a fit-gap and implementation proposal for a selected business scenario, including assumptions, risks, options, rollout approach, and adoption measures.
The following are example role directions aligned with the skills taught. Hiring requirements differ by employer, experience, communication skills, and hands-on ability.
CRM fundamentals are recommended. Learners should be comfortable learning platform concepts, but advanced coding is not required.
It focuses on consulting methods, requirements, solution fit, delivery planning, stakeholder management, and case presentations.
It introduces core consulting practices through case scenarios. Real client responsibilities still depend on experience and employer requirements.
The course may include certification-aligned preparation, but it does not issue an official Salesforce credential. Check the current official exam guide, registration process, prerequisites, and fees separately.
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